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QUESTIONS TO ASK INSTEAD OF
'HOW ARE YOU?'
Download and print this deck (preferably on card stock) which will assist you in effortlessly inquiring about a person's well-being without the trite "How are you?" question.
I'M SPEAKING NOW COMMS CORNER
HINKSON: DON'T LET 'PEOPLE TAKE LIBERTIES WITH YOUR DIGNITY'
Brooklyn native Gershon Hinkson is a film industry pro with 28 years in the game. Being able to sustain a stellar reputation and one's integrity in that particular industry requires an even-keeled but audacious approach. On Episode 56, he talks about his experience in harnessing assertion, kindness, and clarity.
"If you focus solely on emotion, you can lose focus on the matter at hand, and you can drown," he said.
STOP SENDING LONG, ANGRY TEXTS
Not only will you walk into a possible texting tone quagmire, you will more than likely not accomplish what you were hoping to through your pissed and purple prose.
Believe me, you're better off calling or speaking about the matter face-to-face. If a person you are dealing with chooses to use texting as a medium for verbal or emotional abuse, or as an avoidant means of finding solutions to complex interpersonal issues, then please inform them that you will not engage them. Trust me -- the exhaustion isn't worth it!
GET A TRUE COMMS EXPERT ON YOUR TEAM
These days, it might be difficult to separate true communications experts from posers. You'll want to ask to make sure that their experience is anchored in solid areas relative to editing, proofing, ad copywriting, journalism, etc.
Also, your communications support should not belittle or be condescending toward your current marketing collateral, current knowledge level, or business' level of progress.