CLARITY IS KEY.
I'm happy to answer any questions you may have about I'm Speaking Now's services or the podcast!
Based on the questions that you see here, I hope that my answers offer you clarity. However, if you don't see an answer that provides the information you are seeking, please do email me.
There are some aspects about communications that you may not understand and so please be assured that there is no "stupid" question or judgement from me about you, relative to your inquiry. The best client is an informed one.
WHAT IF MY DOCUMENT WILL ONLY TAKE LESS THAN 10 MINUTES TO REVIEW? DO I STILL HAVE TO PAY THE FULL PRICE FOR REVISION SERVICES?
I would advise that you select the Solutions in 30 package, a 30-minute cost effective service. You and I will be able to assess your document and needs during that timeframe but you will need to be engaged so that you can apply the changes. If you desire to have a hands-off approach and a different tier of service, then yes, you will need to select a different package, which will require a higher investment.
IS MY INFORMATION CONFIDENTIAL?
Yes, especially in the case of my clients who hire me for crisis management. It is essential that my clients are able to trust me with sensitive information so that my guidance results in solutions that resolve challenges they have or are experiencing. All of my clients have my guarantee that I will keep their classified information private. Should I desire to use a client as a case study or for a testimonial, permission is sought prior to publication of that information.
CAN I GET A REFUND OF MY SERVICES?
While it is highly unlikely you will be dissatisfied with I'm Speaking Now's services, the processes of revision, research, and copywriting, do not lend themselves to refunds of fees for services rendered.
I do take pride in understanding my clients' needs throughout the course of our working together to avoid misunderstandings. At all times, I want you to feel comfortable asking questions or expressing concerns so that you are, indeed, satisfied.
CAN I BE A GUEST ON I'M SPEAKING NOW?
I personally invite all of the guests onto the I'm Speaking Now podcast because of their commitment to communication in their industries, personal lives, and within their communities. My guests have high levels of integrity, community activism, professionalism, and mastery of their crafts.
Unfortunately, I am unable to accept solicited requests for podcast guest appearances. However, if I sense there is value in your platform, product, or service, I may ask if you are interested in joining me on an episode.
DO YOU OFFER SPANISH TRANSLATION OR EDITORIAL SERVICES?
Although I am able to translate works of Spanish (it was a requirement in my graduate studies) this is not a service I offer.
DO YOU HAVE TO VIDEO CONFERENCE WITH ME FOR INTERVIEW PREP?
Some elements of communication can be refined over the phone such as pronunciation, tone, voice level, and pacing. However, 21st century practices often involve videoconferencing for more than just interviews. It is, in fact, a common practice.
I will need to asses your eye contact, your body language, and your ability to multitask (take notes from your prospective employer, for example). I also want to observe your facial expressions. This is very important if you are preparing for a press conference or briefing.
And so, yes, I will need to work with you via videoconferencing. We can, while working together, help you overcome your trepidation regarding interpersonal engagement.
WILL YOU EDIT MY BOOK?
While I am excited about your literary accomplishment, editing or revising books is not an area of service that I offer. I can certainly refer you to peers that have book publishing backgrounds as editors or agents, who can assess your project and possibly work with you.
However, If you are submitting an essay or article as part of an anthology, then I am happy to consider working together. Please do contact me.